Responsibilities

• Development of custom and scoped applications in ServiceNow
• Development & rebranding of Now & Agent mobile apps
• Integration with an external application using REST, SOAP, etc
• Implementing POCs on new features and functionality
• Customization of existing functionality
• Dashboard & Reporting creation

Minimum Qualifications

• B.E., B.Tech (or equivalent degree), MCA, BCA
• 4-6 years of ServiceNow development experience including both Portal & Mobile
• Must have in-depth hands-on experience on Mobile app development including rebranding & app/play store release of Now & Agent mobile apps
• In-depth knowledge of designing, development & scripting in ServiceNow including the Workflows, Flow designer, Business rules, UI pages, UI actions, UI policies, ACLs, Reference Qualifiers, Email Script, Notification, Catalog items, Script includes Scheduler, Widget, Transform maps, Import sets, Scheduled data Imports, reporting and dashboard, etc.
• Experience in integration with external apps using REST, SOAP, etc.

Preferred Qualifications

• Experience in other modules like ITSM etc. would be good to have
• Understanding of ITIL best practices
• Report & Dashboard creation in ServiceNow Mobile apps
• Customization of Now and Agent mobile apps
• Strong analytical, problem-solving, and collaborative skills
• ServiceNow certification would be an advantage
• Experience utilizing Agile/SCRUM Methodologies

Preferred Certification

• ServiceNow Certified System Administrator – Tokyo
• Certified application developer – Tokyo