We are looking for an experienced IT Cloud & Infrastructure Engineer to lead the design, deployment, and management of scalable demo and Proof of Value (POV) environments. This role is critical in supporting Sales and Pre-Sales teams by ensuring highly reliable, secure, and production-like environments across AWS and Azure platforms. You will drive automation, optimize cloud infrastructure, and act as the primary technical owner for customer-facing demo systems.
Your Responsibilities
- Manage and maintain cloud-based demo environments used by Sales and Pre-Sales teams
- Design, deploy, and support POV environments for customer evaluations
- Ensure high availability, performance, and reliability of cloud infrastructure
- Install, upgrade, patch, and configure systems across environments
- Monitor system health and proactively resolve issues
- Troubleshoot complex problems across cloud, OS, networking, and application layers
- Automate provisioning, deployment, and configuration processes
- Standardize infrastructure practices and improve operational efficiency
- Collaborate with Sales Engineers to support technical demos and customer needs
- Assist in deployments within customer environments when required
- Maintain documentation, runbooks, and deployment guides
- Provide feedback to product and engineering teams for continuous improvement
Requirements Skills
- 9+ years of experience in IT infrastructure, cloud operations, or systems engineering
- Strong hands-on experience with AWS and working knowledge of Microsoft Azure
- Expertise in Linux system administration in production environments
- Experience managing virtual machines, storage, and compute resources
- Solid understanding of networking concepts (VPC/VNet, routing, NAT, load balancers, security groups)
- Proven ability to deploy and manage enterprise applications in cloud environments
- Experience troubleshooting multi-tier architectures
- Strong scripting skills in Bash, Python, or similar
- Familiarity with Infrastructure as Code tools like Terraform or Ansible
- Experience automating infrastructure and deployment workflows
- Strong analytical and problem-solving skills
- Good communication and cross-team collaboration abilities
Added Advantage
- Experience with Docker or container-based environments
- Exposure to multi-cloud or hybrid cloud architectures
- Experience supporting demo platforms or customer-facing environments
- Familiarity with ServiceNow integrations or similar tools
- Knowledge of monitoring and logging tools for cloud platforms
Qualification
Bachelor’s degree in Computer Science, Information Technology, or a related field such as B.Tech, BCA, MCA, or B.Sc preferred.