Location – Bangalore

Work Type – Onsite

Experience– 10Years

Salary – Competitive

Joining Time – Immediate

Brief JD

1. Network Performance Monitoring, Quality of Service monitoring, KPI Analysis, Capacity Designing, and Optimization.
2. Customer interaction to make them understand the value proposition of Managed security services benefits and process of governance
3. Track Service and System Performance
4. Reporting and Service Summaries
5. Design and Engineering activities-based support during complex MACD and projects
6. Handle team to ensure service uptime, service assurance, Service Layer Agreement Adherence, and Root Cause analysis

Primary Skills

1. Cisco Firepower, ISE. Palo Alto Panorama, Prisma Access. FortiGate.
2. Must have client-facing experience
3. Extensive experience in availability, capacity performance analysis, and reporting.
4. Excellent communication skills, exp. In client-facing roles.”